Microsoft Teams
Make Teams the phone system, properly
CenterOne connects your numbers to Microsoft Teams with direct routing, then runs the dial plans, devices and call quality so voice behaves like a real telephony platform.
Direct routing
Carrier-grade SBCs pair your numbers with Teams, usually at a lower per-user cost than Microsoft calling plans.
Full PBX features in Teams
Auto attendants, call queues, shared line appearance, park and page — configured inside the app your people already use.
Migration from legacy PBX
Phased site-by-site cutover with parallel running, so no user loses a number or a voicemail.
Certified device rollout
Handsets, headsets and Teams Rooms sourced, provisioned, enrolled and supported as part of the service.
Call quality monitoring
Continuous CQD analysis with network fixes recommended before users start reporting choppy calls.
Compliance recording
Policy-based recording of Teams calls and meetings with retention aligned to your regulator.
Model your Teams Phone costs
We compare direct routing against Microsoft calling plans using your actual call data.